Gain the people skills essential to building positive and productive relationships

Ever notice how some people have a knack for connecting with others? Not just "getting along" — but really making a connection. They can strike up a conversation with anyone, and easily smooth over the most difficult conflicts to reach a consensus. They communicate tactfully and leave a positive impression on everyone they meet. Their personal relationship skills improve their success — at work and in everything they do.

Some people just naturally have these enviable skills. The great thing is, these vital skills can also be learned!What You'll Learn:

• Understand why different people act the way they do and handle all personality types with skill and ease. Learn to recognize the 4 behavior styles and gain strategies to communicate effectively with each.
  
• Communicate confidently, effectively and tactfully with all types of people. Sidestep conflict and promote cooperation among everyone on your team. Deliver criticism that is positively accepted, leading to meaningful change.
  
• Address differences diplomatically and quickly negotiate solutions. Solve issues with minimal disruption, so you can move on to productive collaboration.
  
• Eliminate self-sabotaging behaviors and build your circle of influence. Learn techniques you can use to build professional friendships and promote your ideas. Repair your image and replace it with a lasting positive impression.

Don't let your relationship skills hold you back. Enjoy the career success you want and deserve. It begins when you enroll today!